Amadeus AIR file integration
Ticket on Amadeus, and the AIR file already holds the passenger, the fare and the ticket number. SYSTACC posts that record as the customer invoice and the airline payable, with taxes and commission on the same line.
Overview
Amadeus is the screen a lot of agencies still sell on, because search, booking and ticketing stay in one place. In 2025, travel agencies processed 484.5 million air bookings through Amadeus, after 471.2 million in 2024. Amadeus counts these as bookings processed by travel agencies on its distribution platforms, in the Amadeus Global Report 2025: Amadeus Global Report 2025
The file accounts needs is the AIR, the accounting interface record written when a ticket is issued. It carries the passenger, the routing, the fare, the taxes, the commission and the ticket number.
The documents beside this section are a sample built from those fields. Passenger A. Sharma, Delhi to Mumbai. The AIR file shows fare 8,500, taxes 1,240, commission 425 and ticket 098 2451 7783 1. SYSTACC posts the customer invoice for that sector, and the airline payable uses the same ticket number.
A void, a refund or an exchange arrives as a later AIR file and is matched to that ticket. An exchange, a partial refund, a fare in another currency, and a change with no original ticket are set out further down.
Benefits
Passenger, routing, fare, taxes, commission and ticket number move from the AIR record onto the invoice. Those are the fields the desk stops retyping. SYSTACC has not published a minutes-per-ticket figure, so none is quoted here.
The customer invoice and the airline payable are raised from the same AIR line, with taxes and commission already split.
BSP, IATA’s Billing and Settlement Plan, is the single billing statement and remittance an accredited agency uses with participating airlines. Sales, refunds and memos are matched on the ticket number, and the close is the lines that do not agree. The walkthrough is the BSP reconciliation guide: bsp reconciliation
GSTR-1 is the GST return that reports what the agency supplied, including B2B, B2C and credit notes. The outputs are prepared from these transactions, and the airline amount stays apart from the agency’s own charges. Ticket GST is covered in the GST on air tickets guide: gst on air tickets
How it works
Each office and pseudo city code that should send AIR records is set up once. After that, SYSTACC can collect new files on a schedule over FTP.
Booking and ticketing stay on the screens the desk already uses.
SYSTACC reads the AIR file and raises the customer invoice and the airline payable, with taxes and commission on the line.
A void, a partial refund or an exchange in a later file is matched to the original document. The amount on that file is what posts.
A fare that does not tie, or a refund with no original ticket, stays visible for review.
Built with SYSTACC
A later AIR file for an exchange is matched to the ticket it replaces. An extra collection, or a refund of the difference, posts against that sale.
When the later file refunds only part of the fare, the credit note uses that amount. The remainder of the original sale stays on the invoice, under the same ticket number.
The AIR file can show the fare in the currency of the ticket. SYSTACC posts the passenger, fare, taxes, commission and ticket number from that record. If the books are kept in a different currency, accounts applies the agency’s own rate to those figures. The ticket number stays, so the BSP line can still be matched.
A void or refund whose file does not match a ticket already on the books stays in the exception list. It is left for accounts to place.
FAQs
Yes. SYSTACC reads Amadeus AIR files and posts each ticket as an accounting entry with the passenger, sector, fare, taxes and commission.
An AIR file is the accounting interface record Amadeus produces when a ticket is issued, voided, refunded or exchanged. It carries the ticket number, passenger, itinerary, fare breakdown, taxes and commission.
Tickets that arrive in the AIR file are posted from that file. The fields that move across are the passenger, routing, fare, taxes, commission and ticket number. The team reviews the lines SYSTACC flags.
The later AIR record is matched to the original ticket. A partial refund raises a credit note for the amount on that file, and the rest of the sale stays on the invoice. An exchange posts any extra collection or residual refund against the same sale.
The AIR file can carry the fare in the currency of the ticket, and SYSTACC posts the fare, taxes, commission and ticket number from that record. If the books use a different currency, accounts applies the agency’s rate. The ticket number stays for the BSP match.
BSP, IATA’s Billing and Settlement Plan, is the single billing statement and remittance an accredited agency uses with participating airlines. SYSTACC matches sales, refunds and memos on the ticket number. The steps are in the BSP reconciliation guide: bsp reconciliation
GSTR-1 is the GST return that reports the agency’s outward supplies, including B2B, B2C and credit notes. SYSTACC prepares those outputs from the same transactions, with the airline amount kept apart from the agency’s own charges. See the GST on air tickets guide: gst on air tickets
Yes. Amadeus, Sabre and Travelport records post into the same accounting flow, so a mixed-GDS office keeps one ledger.
Amadeus delivers the record to the agency, often to a folder or server. SYSTACC can pick those files up on a schedule through FTP sync.
The 484.5 million figure for 2025, and 471.2 million for 2024, are travel agency air bookings reported by Amadeus in the Amadeus Global Report 2025. Amadeus defines them as bookings processed by travel agencies using Amadeus distribution platforms: Amadeus Global Report 2025
Related pages
Sabre reported 308.5 million air distribution bookings in 2025. SYSTACC reads the IUR and posts the invoice, payable, taxes and commission.
View page →SYSTACC reads the Galileo MIR from the folder the office names. The draft keeps the PNR, passenger, ticket, sectors, fare and tax split, including K3.
View page →A live walkthrough
Thirty minutes on the calendar. We follow a booking through to the books, and you choose the time.
